Returns & Refunds

You have the right to exchange the product you have order with another product from our eshop within 30 days from the date you have received it, as long as the product is in its initial conditiona and has not be used. You can send the product together with its receipt to our store: Tales in Tiles Experience store, cc Stavroula Chorinou, Taichman 2, 11741, Athens Greece. Return shipping costs are levied by the customer. You can however drop by our store in the above address to exchange the product with anything else you like.

In the rare case the product you received is damaged and you do not wish to exchange it with another product from our store, you can ask for a refund, by sending us an email to: or contact us on +302117351732. We may ask you to send us back the damaged product, in which case we will bear the shipping cost.